Our Bespoke Service

Our Bespoke Service

The real beauty of our products is that every piece in our collection can be completely customised from the fabric and finishes to the specific measurements.

As well as our customisable collection, we also offer a fully bespoke service where our talented team of designers and craftsmen can create something completely unique and exclusive to you.

1. Your Vision: Our bespoke service allows you to create one-of-a-kind pieces, designed exactly to your projects specifications. Simply provide us with an idea, moodboard or sketch and we will take care of the rest, promising a quality piece, delivered within six weeks. We can create bespoke banquet seating for any commercial project as well as upholstered wall paneling and have now added a bespoke rug and curtain service to our offering.

2. Our Service: Our dedicated team of consultants, product designers and master craftsmen are on hand to provide you with the very best service from concept to creation. Our west London showroom offers a selection of solid hardwoods as well as the largest fabric library in the UK. Where access might present an issue, we are able to send a member of our team out to complete access checks prior to delivery.

The Sofa & Chair Company Showroom
The Sofa & Chair Company Showroom

3. Details Defined: Our in-house CAD team use cutting-edge software in order to provide you with comprehensive 3D drawings and will work with you on design changes, ensuring each piece is to your exact specifications.

4. Crafted by Hand: Our team of highly skilled master craftsmen combine the latest design technology with traditional carpentry and upholstery techniques to create each piece to the highest quality. Manufacturing our furniture in London ensures premium quality, design and unique finishes.

5. The Perfect Piece: Once your bespoke piece is completed and approved by our quality control department, our efficient delivery team will transport the piece directly to your door, ensuring that it arrives safely and you are completely satisfied with the finished product. We also offer a full installation service and on the rare occasion that something isn’t quite right, our customer service team will be on hand to help.

6. Photography Service: After your project has been completed, we offer the option of having our expert photographers take professional photographs, showcasing your finished project on the gallery page of our website.

View our customisable collection on our sister site here and bespoke service here. Alternatively, contact us with any queries via the following form.

I can honestly say of all the companies we have dealt with in recent years, The Sofa and Chair Company are probably the best we have encountered for customer service, reliability and quality of product. One of the rare occasions where it really is worth paying more and we can see the difference.
Miles, London
We had our sofa bed delivered this morning and are absolutely delighted! It's just what we hoped it would be, and your delivery men could not have been more careful or professional.
Amber & Patrick, London
I wanted to thank you for your excellent service and for the beautiful quality of all the furniture. I wish more of the companies I have dealt with over the last few months could have matched your customer service.
Rob, London